SERVER ADMINISTRATION

Reduce the management costs related to your servers and opt for security provided by daily backups that are included in MyServerNow's server administration plans. With an administration plan, you will be assured not to be caught off guard. View supported softwares.

Note that level 1 administration is included free of charge with all of MyServerNow's dedicated servers and InstantColo colocation spaces. What a great reason to choose iWeb™ MyServerNow or iWeb™ InstantColo!

   Price in $USD   

GENERAL SPECIFICATIONS

Minutes of software work / month	15	60	90	120	180
Backups	1GB	10GB	20GB	50GB	50GB
24/7 Emergency phone contact
Ping Monitoring and email notification
Services monitoring / email notification	0	3	5	10
System and log files monitoring
« Bad surprise » insurance
Preferential hourly rate
O/S Security updates
Security vulnerabilities updates
Security audit					1/Yr
Software firewall management (linux)
Surveillance of used resources
Monitoring with 24/7 intervention

Monthly fee for the first server	Free	US$30	US$69	US$129	US$169
Monthly fee for additional servers	Free	US$18	US$32	US$60	US$85
Setup	$0	$0	$0	$0	$0

For all services modified by the client or not installed by KEKhost's team, detailed emergency Procedure must be provided for each monitored service. Emergency procedures to restart unsupported softwares and services can be provided. In the case of the failure of an unsupported service, our team will only intent to RESTART the unsupported service with the provided emergency procedure. In the case that the restart procedure would fail, you will be contacted to follow up and fix the issue with the unsupported software.

The client must ask for the backup system to be configured on his server and must specify the directories that will have to be backed up. Each day, a backup script is executed in order to take a snapshot of the data. The client will receive a daily email confirmation of the backup. Only the data that has changed from the previous snapshot will be updated on the backup. Most of the log and system files will be excluded from the backups. The snapshots are saved for a period of 14 days. The client can restore files from day 1 to day 14.

Level 3, 4 and 5 administration plans are protected against "bad surprises" which means that if your server is the victim of a virus, worm, software malfunction or any other unpredictable event that requires your server and operating system to be reinstalled, iWeb™ MyServerNow will reinstall your system and give it back to you in its original condition (when you first received it) within 4 hours following your request. This can be done 24/7 without any reinstallation fees and without any time being deducted from your monthly administration package.